<aside> 📆 H1 OCTOBER 2025 H2 APRIL 2026

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Twice a year, we step back from the day-to-day and ask a simple question about each person on your team: how are they performing now, and where are they going next?

360 review

Based on self-reflection, peer feedback, manager feedback, OKR achievement and impact


Performance & Potential: The Manager's Guide to the 9-Box

Performance - what they've delivered Potential - what their ceiling looks like

Bob uses 2 questions from the manager review form to auto-generate the 9-box in the insights section:

Question 1 - "Overall performance rating"

Output and delivery against agreed goals. It is backwards-looking. It measures what happened, not what might happen next.

Rating Label What it means
5 High Impact Stretch Performer Delivered far beyond OKR scope — exceptional cross-team impact in moments of opportunity.
Rare and not a sustainable baseline.
4 Exceptional Performer 95%+ OKR achievement with significant team/department contribution.
Consistently operating at or above the next level.
3 Strong Performer 85–94% OKR achievement. Consistently delivering high-quality outcomes within their remit.
Where we expect most people to be.
2 Inconsistent Performer OKRs missed. Inconsistent delivery that has created disruption for the team, project, or department.
1 Under Performer Consistently underdelivering for at least a quarter.
Should not be a surprise — this will already have been raised.

Question 2 - "Compared to peers at the same level, how quickly does this person learn, adapt, and grow when faced with new or unfamiliar challenges?"

Learning agility, the strongest single predictor of whether someone will perform at the next level. It is forward-looking. It measures trajectory, not current output.

Score Meaning
5 Significantly faster than peers — seeks out unfamiliar problems, builds new capability without prompting, others point to them as an example of growth
4 Faster than peers — adapts quickly, applies learning from new situations, visibly growing
3 At pace with peers — learns when required, adapts with support, steady but not self-directed
2 Slower than peers — needs more support than expected to navigate change or new challenges
1 Significantly slower than peers — struggles to apply learning from past situations, limited response to coaching

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The most common mistake: conflating performance and potential. Your highest performers are not automatically your highest-potential employees. A brilliant individual contributor who consistently delivers at their current level may have very limited desire or ability to grow into a more complex role. Score both questions independently.

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